Accessed information included names, addresses, phone numbers, employment histories, McDonalds says.

McDonald’s Canada says info of 95,000 job applicants compromised

McDonald's Canada jobs website hacked

TORONTO — McDonald’s Canada says the jobs section of its website has been hacked, compromising the personal information of about 95,000 applicants over the last three years.

The company said Friday the accessed information included names, addresses, phone numbers, employment histories and other standard job application information of those who applied online between March 2014 and March 2017.

The site doesn’t collect social insurance numbers, banking information or health information, McDonald’s said.

“At this time, we have no information that the information taken has been misused,” the company said in a statement. “We apologize to those impacted by this incident.”

Ira Nishisato, partner and national leader of cyber security and cyber risk-management at the law firm Borden Ladner Gervais LLP in Toronto, said it’s usually unclear how personal data will be used in the early stages of a security breach.

“When large scale data breaches occur you have a tip of the iceberg phenomenon,” he said. “You’re aware certain information may have been compromised but you’re typically not aware of the full extent of the breach or of what use that information may have been put to.”

Nishisato said there is a black market for personal information on the so-called dark web, a part of the internet not easily publicly available and largely unregulated.

“Hackers who are able to penetrate systems through data breaches will resell personal information for considerable amounts of money,” he said. “That can lead to identity theft and other illegal activity.”

An increasing number of class action lawsuits stemming from data breaches has prompted organizations to take preventative steps against potential cyber attacks, Nishisato said.

“When it comes to a data breach, it’s not an if it’s a when,” he said. “It’s fair to say you can never be 100 per cent cyber-secure. But there is a great deal you can do you limit your exposure and liability from a legal perspective.”

A McDonald’s Canada spokesman said it appears the breach occurred in mid-March.

Adam Grachnik said McDonald’s has notified every provincial and territorial privacy commissioner as well as the Office of the Privacy Commissioner of Canada of the breach.

A spokeswoman for the federal privacy watchdog said the office is aware of the website breach.

“We’re following up with the organization with respect to what took place and what the company is doing to mitigate the situation,” Anne-Marie Cenaiko said in an email. “The company has submitted a breach report, which we will be reviewing.

The company said all applicants directly affected by the privacy breach would be notified by mail, or through other contact information, such as email or phone, if a mailing address wasn’t on the application form.

McDonald’s also said applicants affected by the breach could call the company’s dedicated assistance line.

McDonald’s said the site was shut down immediately and an investigation was launched when they learned of the breach.

“The careers webpage will remain shut down until the investigation is complete and appropriate measures are taken to ensure that this type of security breach does not happen again,” McDonald’s said.

It is advising anybody interested in applying for a job to do so in person at any McDonald’s Canada restaurant.

McDonald’s has more than 1,400 restaurants in Canada and more than 80,000 Canadian employees.

The Canadian Press

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Victoria vocalist Maria Manna reaches out to hard-hit Italy with special online song

Jazz singer to perform ‘Hymn to Freedom’ with Italian lyrics on Facebook at 2 p.m. Monday

Royal BC Museum joins home education trend for outreach programs

Free webinar options available for RBCM@Home and kids’ programs, starting March 31

Stars On Ice tour cancelled for the first time in 34 years due to pandemic

The show was supposed to hit the Save-On-Foods Memorial Centre on May 12

Life mimics art for CCPA students who performed in play about Spanish flu pandemic

Performing arts students see parallels between story from Unity 1918 and current health crisis

UPDATE: Deadline extended for annual writing competition

Email entry format makes Victoria Writer’s Society contest perfect for the times

‘The Office’ star John Krasinski offers Some Good News in trying times

‘The human spirit still found a way to break through and blow us all away’

Vancouver Island musicians in quarantine thank neighbours with backyard performance

Nanaimo Chamber Orchestra director Karl Rainer and his sons play for those in self-isolation

Order of Canada Vancouver Island musician pens ‘The Ballad of Bonnie Henry’

Qualicum Beach lawyer and saxaphonist Phil Dwyer notes health officer has become a ‘folk hero’

Campbell River journalist launches Isolationpalooza II

Featuring all local musicians, a volunteer virtual concert, of sorts

Netflix reducing video quality in Canada to lower Internet bandwidth use

Bell Media is also planning traffic measures affecting the Crave streaming service

Will the show go on? B.C. music festivals consider options for 2020

Summer events running out of time to stay on schedule, in wake of COVID-19 uncertainties

Relief fund for Canadian performing artists gets $100,000 boost from foundation

Facebook started the fund with a first $100,000 donation last week

Henley, Tucker, Cyrus and others mourn the death of Rogers

Country music icon remembered as a crossover pioneer, a supporter of young artists

Most Read