LOUNGE LIZARD – service with a smile

We find service up to snuff at the Best Western Prestige Oceanfront Resort's West Coast Grill in Sooke

As cocktail culture advances, the spotlight needs to be on the drink but also as important – the service. This month I thought I’d venture out to Sooke to see if service there is up to snuff.

The phrase “up to snuff” dates from Britain where it is recorded in 1811 with the meaning “knowing; not easily deceived.” In America, by 1831, its meaning had changed to “up to standard.” The British meaning arose from the notion of being old or experienced enough to take snuff, and the American form was an expansion of that.

I’ve had two experiences of late where the drinks were not up to snuff – but the service was quick and friendly.

I also like my service knowledgeable but this doesn’t include a 10-minute drone that’s way too much information and dampens the fun you were having with your friends. See ‘snuff’ example above.

In Sooke, the Best Western Prestige Oceanfront Resort is a newish hotel and its restaurant lounge, the West Coast Grill, takes full advantage of being on the water. There are not many spots that feel as relaxing or enjoyable and I imagine in the summer it must be packed.

Particularly notable was that when I asked to alter one of their signature cocktails they did so willingly.

When they made a mistake on another cocktail they changed it up. What delightful service! No one looked at me askance, it was all about the customer having a great experience and that is what having cocktails with friends is all about.

 

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

BEHIND BARS: Creating a cocktail culture in Oak Bay

Vis-à-Vis head bartender Josh Boudreau brings a wealth of experience to this wine-centric eatery

Get ready to hear a Mighty roar at the Capital Ballroom

Polaris Prize-winning rapper and hip hop artist Haviah Mighty plays Victoria on March 1

Hockey royalty coming to Sidney

Hayley Wickenheiser, Canada’s greatest women’s hockey player, to speak March 26

Ring in spring with Art Gallery glamour

Annual Urbanite event March 20 offers customized beverages and music in an artful environment

Gordon Lightfoot still on the road at 81

Tickets for Island shows in Victoria and Nanaimo, selling well already

MacIsaac/Bachand musical partnership a decade in

Legendary Cape Breton fiddler and talented multi-instrumentalist to play two sold-out shows in March

Comedian Herb Dixon going Full Throttle in Greater Victoria

Comic gearing up for shows in Oak Bay and at Elements Casino next week

ALLAN REID: Chicken bonanza, Korean style

Simple Victoria restaurant knows how to please if your go-tos are chicken and fries

Island MusicFest going to Bahamas to close show

Comox Valley hosting annual musical extravaganza July 10-12 at the Fairgrounds

Kirk Douglas, longtime influential movie star, dies at 103

LOS ANGELES — Kirk Douglas, the intense, muscular actor with the dimpled… Continue reading

Most Read